Wave Rider 29 – Limited-Time Return Policy

Effective Dates: June 17, 2025 – August 6, 2025

Wave Rider 29 shoes purchased on www.mizunousa.com between June 17, 2025 and August 6, 2025 are eligible for free returns and exchanges under this limited-time policy.

Returns

A return merchandise authorization (RMA) is required for all returns. You can request an RMA by contacting Customer Support, and we will issue one for you. Returns must be requested within 30 days of the product shipment date. Once you request a return, a prepaid UPS shipping label will be emailed to you. Print the label and drop off the return package at any UPS location. Your order must be returned within 2 weeks of receiving the RMA. Returned items must be in their original packaging and in new condition. Items that do not meet these criteria will be rejected and sent back to you.

Refunds

Refunds are applied to the original payment method used to place your order. This would include the original credit card that was used at the time of purchase. Refunds to your credit card typically take up to 7 business days after we receive and approve the return. Depending on your credit card billing cycle, it may take 1-2 billing periods for the refund to appear on your statement.

In cases where the original credit card used for a purchase has been lost or stolen, we are unable to process refunds to a different credit card due to compliance and security protocols. In such instances, refunds will be provided as store credit, in the form of a gift card, or through an exchange of the returned product.

Exchanges

To request an exchange, please contact Customer Support. A prepaid UPS shipping label will be emailed to you. Print the label and drop off the return package at any UPS location. Once the return is received and verified, a new order will be placed using the original purchase order details.